What document should be reviewed by a project manager before finalizing the project closure?

Question

Options

• ACustomer acceptance
• BStatement of work
• CProduct report
• DUser manual

• A
  71% (22)
• B
  3% (1)
• C
  10% (3)
• D
  16% (5)

Explanation

Customer acceptance (A) is correct because it confirms the client has formally acknowledged that all deliverables meet the agreed-upon requirements - without this sign-off, the project cannot be legitimately closed, as acceptance is the contractual validation that the work is done.

Statement of work (B) is a planning document used at the start of a project to define scope, deliverables, and timelines - it's an input to the project, not a closure artifact.

Product report (C) may summarize project outputs but is not a standard, binding closure document; it doesn't represent formal stakeholder sign-off.

User manual (D) is a deliverable within the project, not a document reviewed to close it - handing it over may be part of closure, but reviewing it doesn't validate project completion.

Memory tip: Think of closure as needing a signature - Customer Acceptance is the document with the client's stamp of approval, making "A" the answer whenever the question is about finalizing or formally closing a project.

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