HP2-B102 · Question #63
According to HP what indicates whether an HP sales person is successful?
The correct answer is B. The sales person's clients are successful. According to HP's sales philosophy, a salesperson's success is measured by the success of their clients (B), reflecting a customer-centric, outcome-focused approach rather than internal metrics. This aligns with HP's emphasis on building long-term partnerships where the…
Question
According to HP what indicates whether an HP sales person is successful?
Options
- AThe sales person sells more devices per month than any other HP sales person.
- BThe sales person's clients are successful.
- CThe sales person consistently wins HP sales awards
- DThe sales person earns more margin than colleagues do.
How the community answered
(32 responses)- B91% (29)
- C6% (2)
- D3% (1)
Explanation
According to HP's sales philosophy, a salesperson's success is measured by the success of their clients (B), reflecting a customer-centric, outcome-focused approach rather than internal metrics. This aligns with HP's emphasis on building long-term partnerships where the customer's business outcomes drive sales strategy.
The distractors are wrong because they each focus on internal or competitive metrics: A (most devices sold) measures volume, not value delivered; C (winning awards) measures recognition, not customer impact; D (earning more margin) measures profitability, not client outcomes - all of which are self-serving rather than customer-centric.
Memory tip: Think "HP = Happy Partners" - if the customer thrives, the salesperson succeeds. Whenever you see options about internal rankings, awards, or personal earnings, those reflect company-first thinking, not HP's customer-first philosophy.
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