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HP2-B102 · Question #63

According to HP what indicates whether an HP sales person is successful?

The correct answer is B. The sales person's clients are successful. According to HP's sales philosophy, a salesperson's success is measured by the success of their clients (B), reflecting a customer-centric, outcome-focused approach rather than internal metrics. This aligns with HP's emphasis on building long-term partnerships where the…

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Question

According to HP what indicates whether an HP sales person is successful?

Options

  • AThe sales person sells more devices per month than any other HP sales person.
  • BThe sales person's clients are successful.
  • CThe sales person consistently wins HP sales awards
  • DThe sales person earns more margin than colleagues do.

How the community answered

(32 responses)
  • B
    91% (29)
  • C
    6% (2)
  • D
    3% (1)

Explanation

According to HP's sales philosophy, a salesperson's success is measured by the success of their clients (B), reflecting a customer-centric, outcome-focused approach rather than internal metrics. This aligns with HP's emphasis on building long-term partnerships where the customer's business outcomes drive sales strategy.

The distractors are wrong because they each focus on internal or competitive metrics: A (most devices sold) measures volume, not value delivered; C (winning awards) measures recognition, not customer impact; D (earning more margin) measures profitability, not client outcomes - all of which are self-serving rather than customer-centric.

Memory tip: Think "HP = Happy Partners" - if the customer thrives, the salesperson succeeds. Whenever you see options about internal rankings, awards, or personal earnings, those reflect company-first thinking, not HP's customer-first philosophy.

Topics

#sales success metrics#customer success#HP sales philosophy#value selling

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