CSSBB Exam Questions

The word "champion" in the context of Six Sigma projects refers to:

George is an employee of Black, Inc. John is George's internal customer. Which statement is true?

A team has been asked to reduce the cycle time for a process. The team decides to collect baseline data. It will do this by:

Customer segmentation refers to:

This is an example of part of a:

A quality engineer employed by a hospital is asked to improve the process of medication storage in locked cabinets near patient doors. One defect that occurs rarely is that the med...

Customer requirement #3 has a ______________ relationship with technical feature #3.

A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They th...

A team's goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, t...

The team in the above problem draws arrows from Post-It?notes that are causes to notes that are the effects of these causes. This step is best described by which approach to proble...

A team working with a plant relocation is tasked with designing a process for moving 180 pieces of equipment. Incoming orders may need to be filled during the move at either the ol...

A management team lists nine goals across the top of a rectangle and 15 activity initiatives along the left hand side of the rectangle. If one of the activities strongly supports o...

The management team in the above problem assigns each goal a numerical value designating its importance. The "bulls eyes," circles and triangles are replaced by the values 3, 2 and...

A project that lacks a clear definition of its scope and boundaries runs the risk of:

The primary metric for a project is reduced cost for process A .A consequential metric could be:

The primary metric for a project is reduced cost for process A . Baseline data might include:

According to the Central Limit Theorem:

The term "expected value" is closest to the term:

A random sample is selected from a population of measurements. The mean of the sample is not equal to the mean of the population. This is due to:

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of...

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of...

A ____ from a sample is used to estimate a population _____. The two words that best fill these blanks are:

Deming called the technique of studying a sample to gain understanding of the distribution of a population an "enumerative study." His main objection to these studies was:

A team wants a technique for obtaining a large number of possible reasons for excess variation in a dimension. They should use:

The Central Limit Theorem states that the distribution of sample means approximates a normal distribution if:

A machine tool vender wants to sell an injection molding machine. The current machine produces 3.2% defectives. A sample of 1100 from the vender 's machine has 2.9% defective. Do t...

An engineer wants to try two hardening ovens to see whether they have different hardness scores. She cuts 8 pieces of bar stock in half, putting half of each in oven A and the othe...

When comparing two vendors' machines it is found that a sample of 1000 parts from machine A has 23 defectives and a sample of 1300 parts from machine B has 36 defectives. Do the da...

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated...

The Toronto plant produces appliances in the following distribution: Type A 23% Type B 42% Type C 35% A random sample of 300 appliances from the Texas plant has the following distr...

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated...

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated...

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated...

A pharmaceutical manufacturer is designing an experiment to test four different capsule ingredients designed to reduce dissolution time. Each ingredient will be tested at 10 millig...

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated...

(Refer to the previous problem) The variance of the five replications for each run is calculated. Most of these variances are approximately equal but two are significantly lower th...

(Refer to the previous problem) To estimate the within treatment variance the experimenters would calculate the variances of:

An experiment has seven factors with two levels each. The experiment has eight runs. This experimental design is called:

The principle disadvantage of fractional factorial experiments is that:

In a resolution III fractional factorial experimental design, main effects are confounded with:

A stable, normally distributed process with specification 3.50 .03 has = 3.51 and = .016. What percent of the production violates specification?

Find Cp and Cpk.

The following data were collected on the diameters of turned shafts: 2.506 2.508 2.505 2.505. These values are:

Calculate the main effect of factor A (i. e. A+ ?A?).

A higher resolution number for an experimental design indicates that:

Intuitively, which factor A or B seems most likely to be significant?

The preferred method for determining statistically whether factor A or B is significant requires what additional information?

Calculate the interaction effect

Find the value of (2) in the ANOVA table. Assume:

Find the value of (3) in the ANOVA table. Assume: