nerdexam
ServiceNowServiceNow

CSA · Question #71

CSA Question #71: Real Exam Question with Answer & Explanation

The correct answer is A: Select Fields and Columns module. To add a field to a ServiceNow form, administrators can either use the form layout editor accessible from the form header or interact with the interface specifically designed for managing form fields and columns.

Submitted by packet_pusher· Apr 18, 2026User Interface and Navigation

Question

You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)

Options

  • ASelect Fields and Columns module
  • BRight click on form header, select Configure > Form Layout
  • CClick on context menu, select Configure > Form Designer
  • DSelect Field Class Manager module

Explanation

To add a field to a ServiceNow form, administrators can either use the form layout editor accessible from the form header or interact with the interface specifically designed for managing form fields and columns.

Common mistakes.

  • C. Form Designer provides a graphical drag-and-drop interface for comprehensive form configuration, which is a different operational approach than the slushbucket-based Form Layout and its direct field selection component (as implied by option A).
  • D. The 'Field Class Manager' module is used for managing table fields and their properties, not for directly adding fields to a form's layout.

Concept tested. Form field configuration

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_ConfiguringForms.html

Topics

#Form configuration#Field management#ServiceNow UI

Community Discussion

No community discussion yet for this question.

Full CSA PracticeBrowse All CSA Questions