CSA · Question #71
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
The correct answer is A. Select Fields and Columns module B. Right click on form header, select Configure > Form Layout. To add a field to a ServiceNow form, administrators can either use the form layout editor accessible from the form header or interact with the interface specifically designed for managing form fields and columns.
Question
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
Options
- ASelect Fields and Columns module
- BRight click on form header, select Configure > Form Layout
- CClick on context menu, select Configure > Form Designer
- DSelect Field Class Manager module
How the community answered
(61 responses)- A87% (53)
- C8% (5)
- D5% (3)
Why each option
To add a field to a ServiceNow form, administrators can either use the form layout editor accessible from the form header or interact with the interface specifically designed for managing form fields and columns.
The 'Fields and Columns' interface, conceptually a component within the Form Layout or Form Designer tools, provides the mechanism to select available fields and add them to the visible sections of a form.
Right-clicking the form header and choosing Configure > Form Layout opens the classic slushbucket editor, which allows administrators to move fields between available and selected sections to customize the form's display.
Form Designer provides a graphical drag-and-drop interface for comprehensive form configuration, which is a different operational approach than the slushbucket-based Form Layout and its direct field selection component (as implied by option A).
The 'Field Class Manager' module is used for managing table fields and their properties, not for directly adding fields to a form's layout.
Concept tested: Form field configuration
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_ConfiguringForms.html
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