Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

The Common Service Data Model (CSDM) is an industry-standard framework and a ServiceNow-specific recommendation for mapping IT services and their relationships to the CMDB, ensuring data consistency and enabling full platform capabilities.

Service Mapping Utility (SMU) is not a recognized ServiceNow framework for data mapping; Service Mapping is a feature for discovering infrastructure, but not a data model.

Service Schema Map (SSM) is not a recognized ServiceNow framework or utility for data mapping or CMDB structure.

CMDB Class Manager (CMDBCM) is not a standard ServiceNow framework name for data modeling; the CI Class Manager (CICM) exists but manages CI classes, not the overall data model.

CI Class Manager (CICM) is used to manage and configure CI classes and their attributes, but it does not serve as a framework for mapping application data to CMDB tables as a whole.