CSA · Question #73
What do you activate when you want to add applications or functionality within your development instance?
The correct answer is D. Plugin. To add new applications, features, or functionality to a ServiceNow instance, you typically activate a plugin.
Question
What do you activate when you want to add applications or functionality within your development instance?
Options
- AApp Package
- BUpdated Pack
- CPatch
- DPlugin
- EApp Updated Set
How the community answered
(18 responses)- A6% (1)
- B6% (1)
- D89% (16)
Why each option
To add new applications, features, or functionality to a ServiceNow instance, you typically activate a plugin.
An 'App Package' is not the standard ServiceNow terminology for adding functionality; applications are typically delivered and enabled via plugins.
'Updated Pack' is not a standard ServiceNow term for adding new applications or functionality; updates are typically delivered via patches or family releases.
A patch is a collection of fixes and minor enhancements applied to an existing version of ServiceNow, not a mechanism to add entirely new applications or features.
Plugins are software components that provide additional features and functionality to a ServiceNow instance, and they must be activated to extend the platform's capabilities with new applications or modules.
'App Updated Set' is not standard terminology; Update Sets are used to move configuration changes between instances, not to activate new applications or features within an instance.
Concept tested: ServiceNow plugins
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/plugins/concept/plugins.html
Topics
Community Discussion
No community discussion yet for this question.