CSA · Question #76
What is used frequently to move customizations from one instance to another?
The correct answer is A. Update Sets. Update Sets are the primary mechanism in ServiceNow for moving configuration changes, or customizations, between instances, such as from a development environment to a test or production environment.
Question
What is used frequently to move customizations from one instance to another?
Options
- AUpdate Sets
- BCode Sets
- CUpdate Packs
- DConfiguration Logs
- ERemote Sets
- FLocal Sets
- GCode Packs
How the community answered
(29 responses)- A86% (25)
- B3% (1)
- C3% (1)
- E7% (2)
Why each option
Update Sets are the primary mechanism in ServiceNow for moving configuration changes, or customizations, between instances, such as from a development environment to a test or production environment.
Update Sets are XML files that capture configuration changes made to an instance, allowing administrators to transfer these customizations, including new applications and modified forms, between different ServiceNow instances.
'Code Sets' is not a standard ServiceNow term for moving customizations between instances.
'Update Packs' is not a standard ServiceNow term for moving customizations between instances; patches or family releases are used for platform updates.
Configuration Logs record changes made within an instance but are not used as a mechanism to transfer those customizations to another instance.
'Remote Sets' is not a standard ServiceNow term for moving customizations between instances.
'Local Sets' is not a standard ServiceNow term for moving customizations between instances; the concept is related to the 'current update set' but not for transfer.
'Code Packs' is not a standard ServiceNow term for moving customizations between instances.
Concept tested: Update Sets
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/update-sets/concept/c_UpdateSets.html
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