CSA · Question #77
What icon do you use to change the label on a Favorite?
The correct answer is C. Pencil. To change the label or title of a favorite in the ServiceNow UI, you use the pencil icon, which indicates an edit function.
Question
What icon do you use to change the label on a Favorite?
Options
- AClock
- BHamburger
- CPencil
- DThree dots
- ETriangle.
- FStar
How the community answered
(49 responses)- B2% (1)
- C92% (45)
- D2% (1)
- F4% (2)
Why each option
To change the label or title of a favorite in the ServiceNow UI, you use the pencil icon, which indicates an edit function.
The clock icon typically represents recent activity or history, not editing a favorite.
The hamburger icon (three horizontal lines) is generally used to open a navigation menu or sidebar, not to edit an individual favorite's label.
The pencil icon (often associated with editing) is used to modify the properties of a favorite in ServiceNow, including its label, color, and icon, providing a way to personalize navigation entries.
The three dots icon (ellipsis) usually indicates more options or a context menu, which might contain an edit option, but the pencil icon is the direct symbol for editing.
A triangle icon is typically used for expansion/collapse or as a directional indicator, not for editing a favorite's label.
The star icon is used to mark an item as a favorite, not to edit its label after it has been favorited.
Concept tested: ServiceNow UI Favorites editing
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/task/t_ManageFavorites.html
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