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CSA · Question #75
CSA Question #75: Real Exam Question with Answer & Explanation
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Submitted by yousef_jo· Apr 18, 2026Self-Service and Process Automation
Question
Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T- shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?
Options
- ACreate Record Producer and use the Available For list to specify First Line [sn_first_line] role
- BCreate Catalog Item and use the Not Available list to specify the Manager Group
- CCreate Catalog Item and use the Available For list to specify ITIL [itil] role
- DCreate Order Guide and use the User Criteria list to specify First Line [sn_first_line] role
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Topics
#Service Catalog#Catalog Item#User Criteria#Access Control