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CSA · Question #70

CSA Question #70: Real Exam Question with Answer & Explanation

The correct answer is A: Homepages. By default, Update Sets do not capture transactional data, direct database changes, user-specific configurations like homepages, or general schedule records.

Submitted by yousef_jo· Apr 18, 2026Database Management and Platform Security

Question

Which of the following are not included in an Update Set, by default? (Choose four.)

Options

  • AHomepages
  • BData
  • CPublished Workflows
  • DBusiness Rules
  • ESchedules
  • FDatabase changes
  • GRelated Lists
  • HReport Definitions
  • IScheduled Jobs
  • JClient Scripts K. Views

Explanation

By default, Update Sets do not capture transactional data, direct database changes, user-specific configurations like homepages, or general schedule records.

Common mistakes.

  • C. Published Workflows, representing application logic, are captured in Update Sets as part of the platform's configuration.
  • D. Business Rules, as server-side scripting logic, are core configuration items and are captured in Update Sets.
  • G. Related Lists, which define UI presentation, are configuration settings captured within Update Sets.
  • H. Report Definitions, describing how reports are structured and displayed, are considered configuration and are captured in Update Sets.
  • I. Scheduled Jobs (sys_trigger records), which automate tasks, are configuration items and are captured in Update Sets.
  • J. Client Scripts, containing client-side logic, are application configuration elements captured in Update Sets.
  • K. Views, which define different layouts for forms and lists, are UI configurations captured in Update Sets.

Concept tested. Update Set exclusions

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/managing-update-sets/concept/c_UpdateSets.html

Topics

#Update Sets#Configuration Management#Deployment#Instance Management

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