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CSA · Question #70

Which of the following are not included in an Update Set, by default? (Choose four.)

The correct answer is A. Homepages B. Data E. Schedules F. Database changes. By default, Update Sets do not capture transactional data, direct database changes, user-specific configurations like homepages, or general schedule records.

Submitted by yousef_jo· Apr 18, 2026Database Management and Platform Security

Question

Which of the following are not included in an Update Set, by default? (Choose four.)

Options

  • AHomepages
  • BData
  • CPublished Workflows
  • DBusiness Rules
  • ESchedules
  • FDatabase changes
  • GRelated Lists
  • HReport Definitions
  • IScheduled Jobs
  • JClient Scripts K. Views

How the community answered

(41 responses)
  • A
    95% (39)
  • C
    2% (1)
  • D
    2% (1)

Why each option

By default, Update Sets do not capture transactional data, direct database changes, user-specific configurations like homepages, or general schedule records.

AHomepagesCorrect

Homepages are typically user-specific configurations, meaning they are not captured in Update Sets by default unless explicitly published as content pages.

BDataCorrect

Transactional and master data (actual records in tables) are explicitly excluded from Update Sets, which are intended for transferring application configuration.

CPublished Workflows

Published Workflows, representing application logic, are captured in Update Sets as part of the platform's configuration.

DBusiness Rules

Business Rules, as server-side scripting logic, are core configuration items and are captured in Update Sets.

ESchedulesCorrect

General schedule records, such as those defining business hours or holidays, are often considered data or shared configuration not automatically captured in Update Sets.

FDatabase changesCorrect

Direct database schema changes or data modifications not managed through platform metadata definitions are not included in Update Sets, which focus on platform configuration objects.

GRelated Lists

Related Lists, which define UI presentation, are configuration settings captured within Update Sets.

HReport Definitions

Report Definitions, describing how reports are structured and displayed, are considered configuration and are captured in Update Sets.

IScheduled Jobs

Scheduled Jobs (sys_trigger records), which automate tasks, are configuration items and are captured in Update Sets.

JClient Scripts K. Views

Client Scripts, containing client-side logic, are application configuration elements captured in Update Sets.

Concept tested: Update Set exclusions

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/managing-update-sets/concept/c_UpdateSets.html

Topics

#Update Sets#Configuration Management#Deployment#Instance Management

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