CSA · Question #42
How do you make a list filter available to everyone?
The correct answer is C. Assign a name, set visibility, and save. To make a list filter available to everyone, you must assign it a name, set its visibility to "Everyone", and then save the filter.
Question
How do you make a list filter available to everyone?
Options
- AMake active, assign a name, and save
- BAssign a group, set visibility, and save
- CAssign a name, set visibility, and save
- DMake active, set visibility, and save
How the community answered
(39 responses)- A5% (2)
- B3% (1)
- C90% (35)
- D3% (1)
Why each option
To make a list filter available to everyone, you must assign it a name, set its visibility to "Everyone", and then save the filter.
The "Make active" option is not typically a direct setting for filter visibility; the key is explicitly setting visibility.
While assigning to a group is a visibility option, the question asks for "everyone", which is a distinct visibility setting, and "Assign a group" would limit it.
When creating or modifying a list filter, assigning a name allows for identification, and setting the "Visibility" option to "Everyone" makes it accessible to all users. Saving these changes applies the filter globally.
The "Make active" option is not the specific setting for universal visibility; "set visibility" is the crucial step.
Concept tested: List filter configuration and sharing
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/task/t_SaveAndShareFilters.html
Topics
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