CSA · Question #41
Which section of the ServiceNow UI allows you to perform a global search?
The correct answer is B. Banner frame. The banner frame in the ServiceNow UI provides the global search functionality, allowing users to quickly find records, articles, and other information across the platform.
Question
Which section of the ServiceNow UI allows you to perform a global search?
Options
- AApplication Navigator
- BBanner frame
- CList pane
- DContent frame
How the community answered
(22 responses)- B95% (21)
- D5% (1)
Why each option
The banner frame in the ServiceNow UI provides the global search functionality, allowing users to quickly find records, articles, and other information across the platform.
The Application Navigator is used to navigate to modules and applications, not to perform a global search.
The banner frame, located at the top of the ServiceNow UI, includes the global search bar. This search bar enables users to perform quick searches across various tables and content within the instance, facilitating rapid access to information.
The List pane displays lists of records within a specific module and does not contain the global search function.
The Content frame displays the main content, such as forms, lists, and dashboards, but does not house the global search bar itself.
Concept tested: ServiceNow UI elements and global search
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/concept/c_GloballySearchForInformation.html
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