CSA Question #389: Real Exam Question with Answer & Explanation

Question

What does Natural Language Query allow you to do on a list?

Options

• AAutomatically select a filter, based on keywords
• BFilter list by typing in a phrase
• CPredict the filter desired by the user
• DSpeak to the condition builder
• ESet list filter, using audible commands

Explanation

Natural Language Query on a list enables users to apply filters by typing keywords or phrases that the system automatically translates into structured filter conditions.

Common mistakes.

• B. While filtering involves typing a phrase, the key feature of NLQ is the automatic selection of a structured filter based on the natural language input, which is more specific than just 'filtering by typing'.
• C. Predicting the filter is an internal process of NLQ, but the direct user capability is the automatic selection and application of that filter.
• D. Natural Language Query is a text-based feature and does not involve voice interaction or speaking to the condition builder.
• E. NLQ relies on typed input and does not support setting list filters using audible commands.

Concept tested. Natural Language Query for list filtering

Reference. https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/task/filter-list-natural-language-query.html

No community discussion yet for this question.