CSA · Question #389
What does Natural Language Query allow you to do on a list?
The correct answer is A. Automatically select a filter, based on keywords. Natural Language Query on a list enables users to apply filters by typing keywords or phrases that the system automatically translates into structured filter conditions.
Question
What does Natural Language Query allow you to do on a list?
Options
- AAutomatically select a filter, based on keywords
- BFilter list by typing in a phrase
- CPredict the filter desired by the user
- DSpeak to the condition builder
- ESet list filter, using audible commands
How the community answered
(42 responses)- A90% (38)
- B2% (1)
- C5% (2)
- D2% (1)
Why each option
Natural Language Query on a list enables users to apply filters by typing keywords or phrases that the system automatically translates into structured filter conditions.
Natural Language Query (NLQ) processes user-entered keywords and phrases, automatically interpreting them to select and apply the most appropriate filter conditions on a list. This functionality allows for quick and intuitive data filtering without manual condition building.
While filtering involves typing a phrase, the key feature of NLQ is the *automatic selection* of a structured filter based on the natural language input, which is more specific than just 'filtering by typing'.
Predicting the filter is an internal process of NLQ, but the direct user capability is the automatic selection and application of that filter.
Natural Language Query is a text-based feature and does not involve voice interaction or speaking to the condition builder.
NLQ relies on typed input and does not support setting list filters using audible commands.
Concept tested: Natural Language Query for list filtering
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/task/filter-list-natural-language-query.html
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