CSA · Question #390
When would you use the following steps? 1. Homepage Admin > Pages 2. Right click on Homepage record 3. Select Unioad Portal Page
The correct answer is D. o To add a Homepage to an update set. The steps involving "Unload Portal Page" from the Homepage Admin context menu are used to add a homepage configuration to an update set.
Question
Options
- ATo publish a Homepage to the Portal
- BTo retire a Homepage
- CTo delete a Homepage
- Do To add a Homepage to an update set
How the community answered
(63 responses)- A6% (4)
- B14% (9)
- C3% (2)
- D76% (48)
Why each option
The steps involving "Unload Portal Page" from the Homepage Admin context menu are used to add a homepage configuration to an update set.
Publishing a Homepage to a Portal involves linking it to a portal record, not unloading it to an update set.
Retiring a Homepage typically involves making it inactive or unavailable, which is distinct from capturing its configuration for migration.
Deleting a Homepage permanently removes it from the instance, which is not the function of unloading it to an update set.
The 'Unload Portal Page' action, accessed by right-clicking a homepage record in 'Homepage Admin > Pages', specifically captures the homepage's configuration into the current update set. This allows for transferring the homepage, including its layout and content, between ServiceNow instances.
Concept tested: Adding homepage to update set
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/update-sets/concept/c_UpdateSets.html
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