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CSA · Question #388

Which is the most efficient way to move large amounts of data between instances?

The correct answer is B. Export to XML. Exporting to XML is generally the most efficient way to move large amounts of data between ServiceNow instances.

Submitted by deeparc· Apr 18, 2026Introduction to Development and Data Migration

Question

Which is the most efficient way to move large amounts of data between instances?

Options

  • AExport to Data Package
  • BExport to XML
  • CUpdate Sets
  • DExport to Zip

How the community answered

(40 responses)
  • A
    5% (2)
  • B
    90% (36)
  • C
    3% (1)
  • D
    3% (1)

Why each option

Exporting to XML is generally the most efficient way to move large amounts of data between ServiceNow instances.

AExport to Data Package

"Export to Data Package" is not a standard ServiceNow feature for raw data transfer between instances in this context.

BExport to XMLCorrect

Exporting data to XML provides a structured format that can capture a large volume of records and their field values from a table. This XML file can then be easily imported into another ServiceNow instance, making it highly efficient for transferring extensive datasets while maintaining data integrity.

CUpdate Sets

Update Sets are designed for transferring configurations (metadata and application changes), not for moving large volumes of transactional or record data.

DExport to Zip

"Export to Zip" is a generic file compression method and not a native ServiceNow data export method for structured data transfer between instances.

Concept tested: Data migration via XML export/import

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/export-data/concept/c_ExportToXML.html

Topics

#Data Migration#XML Export#Instance Data Transfer#Data Movement Efficiency

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