CSA · Question #310
Reports can be created from which different places in the platform? (Choose two.)
The correct answer is A. List column heading D. View / Run module. Reports can be generated directly from a list view's column heading or by navigating to the "View / Run" module under Reports.
Question
Reports can be created from which different places in the platform? (Choose two.)
Options
- AList column heading
- BMetrics module
- CStatistics module
- DView / Run module
How the community answered
(45 responses)- A87% (39)
- B4% (2)
- C9% (4)
Why each option
Reports can be generated directly from a list view's column heading or by navigating to the "View / Run" module under Reports.
Users can right-click on any column heading in a list view and select charting options to quickly generate a report based on the data in that list.
The Metrics module in ServiceNow is used to define and capture performance metrics over time, not for creating standard reports.
While statistics might be reported, there isn't a dedicated "Statistics module" specifically for report creation.
The "View / Run" module (often found under "Reports") is the primary interface for creating new reports from scratch, viewing existing reports, and running them.
Concept tested: ServiceNow Report Creation Methods
Source: https://docs.servicenow.com/bundle/utah-now-platform/page/use/reporting/concept/c_Reports.html
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