ServiceNowServiceNow
CSA · Question #309
CSA Question #309: Real Exam Question with Answer & Explanation
The correct answer is C: The Order field in the Variable form. The display order of variables within a Service Catalog Item is managed by the "Order" field on the Variable form.
Submitted by tunde_lagos· Apr 18, 2026Self-Service and Process Automation
Question
The display sequence is controlled in a Service Catalog Item using which of the following?
Options
- AThe Default Value field in the Catalog Item form
- BThe Sequence field in the Catalog Item form
- CThe Order field in the Variable form
- DThe Choice field in the Variable form
Explanation
The display order of variables within a Service Catalog Item is managed by the "Order" field on the Variable form.
Common mistakes.
- A. The Default Value field sets a pre-selected value for a variable, not its display sequence.
- B. While Catalog Items have a sequence field, it typically controls the order of catalog items within a category, not the order of variables within a single item.
- D. The Choice field is used to define the available options for choice list variables, not to control their display order.
Concept tested. Service Catalog Variable Order
Topics
#Service Catalog#Catalog Item Variables#Variable Order#User Interface Configuration
Community Discussion
No community discussion yet for this question.