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CSA · Question #247

When adding a related list to a form, you choose the related list from the list collector. What is an example of a related list you might see on the list collector? (Choose three.)

The correct answer is B. HR Case->Parent C. Catalog Task->Parent D. Outage->Task number. Related lists display records from another table that have a relationship to the current record, typically using a reference field to establish the link.

Submitted by cyberguy42· Apr 18, 2026User Interface and Navigation

Question

When adding a related list to a form, you choose the related list from the list collector. What is an example of a related list you might see on the list collector? (Choose three.)

Options

  • AProblem==Parent
  • BHR Case->Parent
  • CCatalog Task->Parent
  • DOutage->Task number
  • ERelease Phase==Parent

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    90% (27)
  • E
    7% (2)

Why each option

Related lists display records from another table that have a relationship to the current record, typically using a reference field to establish the link.

AProblem==Parent

'Problem==Parent' uses a double equals sign, which is not the standard notation (->) for related lists in ServiceNow, nor does it typically appear in the list collector in this exact format.

BHR Case->ParentCorrect

'HR Case->Parent' indicates that HR Cases where the current record is the 'Parent' will be displayed, which is a common format for displaying child records.

CCatalog Task->ParentCorrect

'Catalog Task->Parent' indicates that Catalog Tasks where the current record is the 'Parent' will be displayed, following the same logic as HR Case.

DOutage->Task numberCorrect

'Outage->Task number' indicates that Outages related to the current record via the 'Task number' field will be displayed, demonstrating a relationship through a reference field.

ERelease Phase==Parent

'Release Phase==Parent' also uses '==', which is not the standard notation for related lists in ServiceNow.

Concept tested: Related List configuration syntax

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/task/add-related-list-to-form.html

Topics

#Related Lists#Form Configuration#User Interface#Data Relationships

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