CSA · Question #170
On what part of the ServiceNow instance, would you find the option to Impersonate User?
The correct answer is D. Banner. The "Impersonate User" option is typically located in the Banner Frame of the ServiceNow instance, accessible by clicking the user's name or profile icon.
Question
On what part of the ServiceNow instance, would you find the option to Impersonate User?
Options
- AModule
- BContent Frame
- CApplication Navigator
- DBanner
How the community answered
(59 responses)- A3% (2)
- B2% (1)
- C2% (1)
- D93% (55)
Why each option
The "Impersonate User" option is typically located in the Banner Frame of the ServiceNow instance, accessible by clicking the user's name or profile icon.
A Module is a link within the Application Navigator, and does not contain the Impersonate User option.
The Content Frame displays the main content of the instance (forms, lists, dashboards), but not the Impersonate User option itself.
The Application Navigator (left pane) lists applications and modules, but the Impersonate User option is not found there.
The "Impersonate User" option is accessed by clicking on the logged-in user's name or profile picture in the top right corner of the ServiceNow interface, which is part of the Banner Frame. This allows administrators or developers to temporarily view and interact with the instance as another user.
Concept tested: Impersonate User location
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/task/t_ImpersonateAUser.html
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