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CSA · Question #16

Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

The correct answer is A. Banner Image C. Browser Tab Title D. System Date Format. The Basic Configuration UI16 module allows administrators to customize various user interface elements such as the banner image, browser tab title, and system date format.

Submitted by omar99· Apr 18, 2026User Interface and Navigation

Question

Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

Options

  • ABanner Image
  • BRecord Number Format
  • CBrowser Tab Title
  • DSystem Date Format
  • EForm Header Size

How the community answered

(52 responses)
  • A
    88% (46)
  • B
    4% (2)
  • E
    8% (4)

Why each option

The Basic Configuration UI16 module allows administrators to customize various user interface elements such as the banner image, browser tab title, and system date format.

ABanner ImageCorrect

The banner image displayed at the top of the ServiceNow instance can be customized via Basic Configuration UI16 to reflect organizational branding.

BRecord Number Format

Record number formats are typically configured within the System Definition > Number Maintenance module or directly on table definitions, not Basic Configuration UI16.

CBrowser Tab TitleCorrect

The text displayed in the browser tab or window title can be modified using Basic Configuration UI16 for better identification.

DSystem Date FormatCorrect

The format in which dates are displayed throughout the system can be configured through the Basic Configuration UI16 module to suit regional preferences.

EForm Header Size

Form header size is generally controlled by UI themes or CSS properties, and not a direct configurable option within the Basic Configuration UI16 module.

Concept tested: Basic Configuration UI16 customizations

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/navigation-and-ui/task/customize-basic-configuration.html

Topics

#UI Customization#Basic Configuration UI16#System Properties#User Interface

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