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CSA · Question #15

Which one of the following statements best describes the purpose of an Update Set?

The correct answer is A. An Update Set allows administrators to group a series of changes into a named set and then. An Update Set is a mechanism that enables administrators to bundle a series of configuration changes into a named set for easy transfer between ServiceNow instances.

Submitted by ahmad_uae· Apr 18, 2026Introduction to Development and Data Migration

Question

Which one of the following statements best describes the purpose of an Update Set?

Options

  • AAn Update Set allows administrators to group a series of changes into a named set and then
  • BBy default, an Update Set includes customizations, Business Rules, and homepages
  • CAn Update Set is a group of customizations that is moved from Production to Development
  • DBy default, the changes included in an Update Set are visible only in the instance to which they

How the community answered

(46 responses)
  • A
    96% (44)
  • C
    2% (1)
  • D
    2% (1)

Why each option

An Update Set is a mechanism that enables administrators to bundle a series of configuration changes into a named set for easy transfer between ServiceNow instances.

AAn Update Set allows administrators to group a series of changes into a named set and thenCorrect

An Update Set is a mechanism to group configuration changes made by a developer or administrator into a single XML file, which can then be exported and imported to transfer customizations between instances, such as from Development to Test or Production.

BBy default, an Update Set includes customizations, Business Rules, and homepages

While Update Sets can include customizations and Business Rules, homepages are typically not included by default and require specific actions to be added.

CAn Update Set is a group of customizations that is moved from Production to Development

Update Sets are typically moved from a lower environment (e.g., Development) to a higher environment (e.g., Test, then Production), not from Production to Development.

DBy default, the changes included in an Update Set are visible only in the instance to which they

Changes in an Update Set are immediately visible in the instance where they are created, and their purpose is specifically to be moved to other instances, not remain exclusively local.

Concept tested: Update Set purpose and function

Source: https://docs.servicenow.com/bundle/utah-application-development/page/build/system-update-sets/concept/c_UpdateSets.html

Topics

#Update Sets#Change Management#Instance Migration

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