CSA · Question #17
What is the function of user impersonation?
The correct answer is A. Testing and visibility. User impersonation allows an administrator to temporarily assume the identity of another user, primarily for testing system functionality and verifying data visibility.
Question
What is the function of user impersonation?
Options
- ATesting and visibility
- BActivate verbose logging
- CView custom perspectives
- DUnlock Application master list
How the community answered
(28 responses)- A89% (25)
- C4% (1)
- D7% (2)
Why each option
User impersonation allows an administrator to temporarily assume the identity of another user, primarily for testing system functionality and verifying data visibility.
Impersonating a user is primarily used for testing purposes, allowing an administrator to experience the system exactly as that user would, which helps in troubleshooting issues, verifying access controls, and understanding the user's view.
Activating verbose logging is a system administration function typically controlled by properties or log levels, not directly by user impersonation.
'View custom perspectives' is not a standard ServiceNow term directly associated with the function of impersonation.
'Unlock Application master list' is not a recognized ServiceNow function or a purpose of user impersonation.
Concept tested: User Impersonation purpose
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/navigation-and-ui/task/t_ImpersonateAUser.html
Topics
Community Discussion
No community discussion yet for this question.