CSA · Question #113
Which module would you use to customize your instances banner image, text and colors?
The correct answer is C. System Properties > Basic Configuration UI16. To customize the banner image, text, and colors of a ServiceNow instance, administrators use a specific module.
Question
Which module would you use to customize your instances banner image, text and colors?
Options
- ASystem UI > UI Pages > Branding
- BService Portal > Portals > Branding
- CSystem Properties > Basic Configuration UI16
- DSystem Properties > Branding
- EHomepage Admin > Pages > Branding
How the community answered
(32 responses)- B3% (1)
- C88% (28)
- D3% (1)
- E6% (2)
Why each option
To customize the banner image, text, and colors of a ServiceNow instance, administrators use a specific module.
"System UI > UI Pages > Branding" is for managing custom UI pages, not for configuring the standard instance banner and color properties.
"Service Portal > Portals > Branding" is specifically for customizing the look and feel of Service Portals, not the main platform UI16.
The "System Properties > Basic Configuration UI16" module allows administrators to configure fundamental visual elements of the UI16 interface, including the instance banner image, banner text, and color schemes for the navigator and header. These settings directly control the branding seen by users across the classic platform UI.
"System Properties > Branding" is not the correct full module name; the precise module for this configuration is "System Properties > Basic Configuration UI16".
"Homepage Admin > Pages > Branding" is unrelated to configuring the overall instance banner and UI colors, focusing instead on homepage layouts.
Concept tested: UI16 branding configuration
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/navigation-and-ui/task/t_ConfigureSystemSettings.html
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