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CSA · Question #114

Which database provides a logical model of your company infrastructure by identifying, controlling, maintaining and verifying CIs that exist?

The correct answer is D. CMDB. The question asks which database logically models company infrastructure by managing Configuration Items (CIs).

Submitted by deeparc· Apr 18, 2026Database Management and Platform Security

Question

Which database provides a logical model of your company infrastructure by identifying, controlling, maintaining and verifying CIs that exist?

Options

  • AIMDB
  • BITSM
  • CCSDM
  • DCMDB
  • ELDAP

How the community answered

(55 responses)
  • B
    2% (1)
  • C
    7% (4)
  • D
    87% (48)
  • E
    4% (2)

Why each option

The question asks which database logically models company infrastructure by managing Configuration Items (CIs).

AIMDB

IMDB is the Internet Movie Database, completely unrelated to IT infrastructure management.

BITSM

ITSM (IT Service Management) is a framework of processes and services, not a database that stores CIs.

CCSDM

CSDM (Common Service Data Model) is a prescriptive framework for organizing data within the CMDB, not the database itself.

DCMDBCorrect

The Configuration Management Database (CMDB) is specifically designed to provide a logical model of an organization's infrastructure by identifying, controlling, maintaining, and verifying Configuration Items (CIs). It stores details about all IT assets and their interdependencies, which is crucial for effective IT service management.

ELDAP

LDAP (Lightweight Directory Access Protocol) is a protocol for querying and modifying directory services, not a database for managing configuration items.

Concept tested: CMDB purpose and function

Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_ConfigurationManagementDatabase.html

Topics

#CMDB#Configuration Management#ITSM Foundation#ServiceNow Data Model

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