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CSA · Question #112
What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?
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Submitted by fatima_kr· Apr 18, 2026Self-Service and Process Automation
Question
What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?
Options
- AWorkflow User
- BRequest Fulfiller
- CITSM User
- DApproving Manager
- EService Desk User
- FProcess User
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Topics
#User personas#Roles#Workflows#Approvals