CSA · Question #111
A customer requests the following data quality measures be added: - Incident numbers should be read only, on all lists and forms, for all users. - Short Description field should be mandatory, on all r
The correct answer is D. UI Policy. To enforce data quality requirements like making a field read-only across all forms/lists and mandatory on insert globally, a Data Policy is the appropriate type of policy.
Question
A customer requests the following data quality measures be added:
- Incident numbers should be read only, on all lists and forms, for all
users.
- Short Description field should be mandatory, on all records, across
all applications, on Insert. Which type of policy would you use to meet this requirement?
Options
- AData Quality Policy
- BDictionary Design Policy
- CUI Data Policy
- DUI Policy
- EField Criteria Policy
- FData Policy
How the community answered
(39 responses)- A3% (1)
- B3% (1)
- D87% (34)
- E8% (3)
Why each option
To enforce data quality requirements like making a field read-only across all forms/lists and mandatory on insert globally, a Data Policy is the appropriate type of policy.
'Data Quality Policy' is a general concept but not a specific ServiceNow feature for enforcing field behavior.
'Dictionary Design Policy' is not a standard ServiceNow policy type for field enforcement.
'UI Data Policy' is not the standard and most accurate name for this type of policy; the correct term is 'Data Policy'.
'Field Criteria Policy' is not a standard ServiceNow policy type for enforcing field behavior.
Concept tested: Data Policy vs UI Policy
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/field-administration/concept/c_DataPolicies.html
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