CSA · Question #104
Which features allow you to update multiple records at one time? (Choose two.)
The correct answer is A. List Editor B. Field Update Action. The List Editor and Field Update Action are two features that enable users to modify multiple records concurrently in ServiceNow.
Question
Which features allow you to update multiple records at one time? (Choose two.)
Options
- AList Editor
- BField Update Action
- CBulk Record Update
- DData Remediation Dashboard
- EUpdate Selected Action
How the community answered
(38 responses)- A89% (34)
- C3% (1)
- D5% (2)
- E3% (1)
Why each option
The List Editor and Field Update Action are two features that enable users to modify multiple records concurrently in ServiceNow.
The List Editor allows users to directly edit field values for multiple records displayed in a list view without opening each record individually, facilitating mass updates.
A 'Field Update Action' refers to a configurable mechanism, often a UI Action or script, designed to update specific fields across multiple selected records or a filtered set.
'Bulk Record Update' is a descriptive term but not a specific, named feature in ServiceNow for this general purpose.
The Data Remediation Dashboard is for identifying and managing data quality issues, not for performing mass updates directly on records.
'Update Selected Action' is a specific UI action that opens a form to apply changes to selected records, but 'Field Update Action' represents a broader category of configurable mass update capabilities.
Concept tested: Mass record updates
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/concept/c_ListEditor.html
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