CRT-261 · Question #174
Cloud Kicks (CK) uses Lightning Knowledge and has set up Data Categories. CK uses Data Category Visibility to control access based on products and geographic location. The admin plans to enable 'Use…
The correct answer is C. Data Categories no longer control access to articles. Upon enabling 'Use standard Salesforce sharing' in Knowledge Settings, it's crucial to understand that Data Category Visibility will no longer control access to articles. Instead, standard Salesforce sharing rules and permissions will govern article access, making it important…
Question
Cloud Kicks (CK) uses Lightning Knowledge and has set up Data Categories. CK uses Data Category Visibility to control access based on products and geographic location. The admin plans to enable 'Use standard Salesforce sharing' in Sharing Settings under Knowledge Settings. Which consideration should the admin be aware of when making this change?
Options
- AData Category Visibility of All Categories provides Public Read-Only access.
- BData Category Visibility of Custom overrides organization-wide default sharing access.
- CData Categories no longer control access to articles.
How the community answered
(44 responses)- A9% (4)
- B16% (7)
- C75% (33)
Explanation
Upon enabling 'Use standard Salesforce sharing' in Knowledge Settings, it's crucial to understand that Data Category Visibility will no longer control access to articles. Instead, standard Salesforce sharing rules and permissions will govern article access, making it important to carefully configure these settings to maintain the desired level of access control and visibility based on the organization's requirements.
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