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Salesforce

CRT-261 · Question #10

Universal Containers wants to move articles from an old database to its new Salesforce Knowledge system. Many of the how-to articles include images that need to be transferred. What should a…

The correct answer is B. Ensure each image is less than 25 MB. When moving images into Salesforce Knowledge, it's important to ensure that each image file size does not exceed Salesforce's maximum file size limit, which is typically 25 MB. Adhering to this constraint ensures that images can be successfully uploaded and displayed within…

Knowledge Management

Question

Universal Containers wants to move articles from an old database to its new Salesforce Knowledge system. Many of the how-to articles include images that need to be transferred. What should a consultant consider when moving these images into Salesforce Knowledge?

Options

  • AAdd images to an HTML file.
  • BEnsure each image is less than 25 MB.
  • CChange all images to JPEG files.

How the community answered

(20 responses)
  • A
    5% (1)
  • B
    80% (16)
  • C
    15% (3)

Explanation

When moving images into Salesforce Knowledge, it's important to ensure that each image file size does not exceed Salesforce's maximum file size limit, which is typically 25 MB. Adhering to this constraint ensures that images can be successfully uploaded and displayed within Knowledge articles.

Topics

#Knowledge migration#image files#article content#data migration

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