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CIS-ITSM · Question #99

Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?

The correct answer is D. CI Class Manager. The CI Class Manager is the dedicated ServiceNow tool for exploring the full CMDB class hierarchy and reviewing table definitions.

Configuration Management Database

Question

Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?

Options

  • AApplication Menus
  • BReport
  • CDependency view
  • DCI Class Manager

How the community answered

(48 responses)
  • A
    4% (2)
  • B
    2% (1)
  • C
    2% (1)
  • D
    92% (44)

Why each option

The CI Class Manager is the dedicated ServiceNow tool for exploring the full CMDB class hierarchy and reviewing table definitions.

AApplication Menus

Application Menus are navigation framework configuration records, unrelated to CMDB structure exploration.

BReport

Reports are used to query and display data, not to browse class hierarchies and table definitions.

CDependency view

Dependency View visualizes relationships between specific CI instances, not the abstract class hierarchy and schema definitions.

DCI Class ManagerCorrect

CI Class Manager provides a visual, hierarchical view of all Configuration Item classes in the CMDB, including parent-child table relationships, inherited and local attributes, and identification rules. It is purpose-built for navigating and managing the entire CMDB schema in one place.

Concept tested: CMDB CI Class Manager hierarchy exploration

Source: https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/c_CIClassManager.html

Topics

#CMDB#CI Class Manager#Class Hierarchy#Table Definitions

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