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CIS-ITSM · Question #163

From a data model perspective which Table is the base class for the configuration management database?

The correct answer is C. Base Configuration Item (cmdb). The Base Configuration Item table [cmdb] is the true base class of the CMDB hierarchy in ServiceNow, sitting above cmdb_ci in the table inheritance chain.

Configuration Management Database

Question

From a data model perspective which Table is the base class for the configuration management database?

Options

  • ABase Item [cmdb_base_item]
  • BConfiguration Item [cmdb_ci]
  • CBase Configuration Item (cmdb)
  • DAsset (asset)

How the community answered

(44 responses)
  • B
    2% (1)
  • C
    95% (42)
  • D
    2% (1)

Why each option

The Base Configuration Item table [cmdb] is the true base class of the CMDB hierarchy in ServiceNow, sitting above cmdb_ci in the table inheritance chain.

ABase Item [cmdb_base_item]

Base Item [cmdb_base_item] is a separate table used for asset and CI linking, not the root base class of the CMDB hierarchy.

BConfiguration Item [cmdb_ci]

Configuration Item [cmdb_ci] is a widely used parent table but it extends [cmdb], making it a child of the actual base class rather than the base class itself.

CBase Configuration Item (cmdb)Correct

In ServiceNow's CMDB data model, the Base Configuration Item table [cmdb] is the root table from which all other CMDB classes inherit. The commonly referenced Configuration Item [cmdb_ci] table is actually a child of [cmdb], making [cmdb] the foundational base class for the entire configuration management database hierarchy.

DAsset (asset)

Asset [alm_asset] belongs to the Asset Management data model and is a separate hierarchy from the CMDB, not its base class.

Concept tested: CMDB table hierarchy and base class identification

Source: https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/configuration-management/concept/c_CMDBDataModel.html

Topics

#CMDB Data Model#Table Hierarchy#Base Class#Configuration Item

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