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CIS-ITSM · Question #5
CIS-ITSM Question #5: Real Exam Question with Answer & Explanation
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Configuration Management Database
Question
What is the Business Rule that triggers automatic group assignment on Incident, Problem or Change requests?
Options
- AUSM Assignment Lookup Rule
- BAutomatic Assignment for ITSM
- CPopulate Assignment Group based on Cl/SO
- DAuto-populate ITSM Assignment Groups
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Topics
#Automatic Assignment#Business Rules#Assignment Group#Configuration Item (CI) / Service Offering (SO)