CIS-ITSM · Question #98
Which catalog properly allows users to save partially-completed requests to complete and submit at a later time?
The correct answer is A. Enable wish list. The 'Enable wish list' catalog property allows users to save partially-completed catalog requests and return to submit them at a later time.
Question
Which catalog properly allows users to save partially-completed requests to complete and submit at a later time?
Options
- AEnable wish list
- BEdit cart layout
- CUser partial save
- DEnable cart save
How the community answered
(31 responses)- A90% (28)
- B3% (1)
- C6% (2)
Why each option
The 'Enable wish list' catalog property allows users to save partially-completed catalog requests and return to submit them at a later time.
The 'Enable wish list' property in Service Catalog settings activates a wish list feature that lets users add items to a saved list without immediately submitting a request, preserving their selections and any partially entered variable data for future submission. This is the standard ServiceNow mechanism for deferred request completion.
'Edit cart layout' is a configuration option for adjusting the visual presentation of the shopping cart, not for saving requests.
'User partial save' is not a standard ServiceNow Service Catalog property.
'Enable cart save' is not a standard ServiceNow Service Catalog property name.
Concept tested: Service Catalog wish list configuration for deferred requests
Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/task/t_ConfigureAServiceCatalog.html
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