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CIS-ITSM · Question #19

Released in Quebec, what tool enables the creation of templates for Catalog Items?

The correct answer is D. Catalog Builder. Catalog Builder, introduced in the Quebec release of ServiceNow, is the guided template-based tool for creating and managing Service Catalog items.

Service Catalog and Request Management

Question

Released in Quebec, what tool enables the creation of templates for Catalog Items?

Options

  • ATemplate Builder
  • BTemplate Management
  • CCatalog Wizard
  • DCatalog Builder
  • ECatalog Template Library

How the community answered

(38 responses)
  • A
    3% (1)
  • D
    92% (35)
  • E
    5% (2)

Why each option

Catalog Builder, introduced in the Quebec release of ServiceNow, is the guided template-based tool for creating and managing Service Catalog items.

ATemplate Builder

Template Builder is not the name of a ServiceNow tool released in Quebec for catalog item creation.

BTemplate Management

Template Management is not the designation for the Quebec-era catalog creation tool.

CCatalog Wizard

Catalog Wizard is not the name used for this feature in ServiceNow documentation or the platform interface.

DCatalog BuilderCorrect

Catalog Builder was released with the ServiceNow Quebec version and provides a step-by-step wizard interface with pre-built templates for creating catalog items, streamlining configuration tasks that previously required manual setup across multiple forms.

ECatalog Template Library

Catalog Template Library is not the name of the tool introduced in Quebec for building catalog items.

Concept tested: Catalog Builder introduction in the Quebec release

Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/concept/catalog-builder.html

Topics

#Service Catalog#Catalog Items#Catalog Builder#Templates

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