CIS-ITSM · Question #161
What should you use to capture data in a grid layout on a catalog item?
The correct answer is B. Multi-row variable set. A multi-row variable set is the ServiceNow catalog feature designed to capture repeating, tabular data in a grid layout on a catalog item.
Question
What should you use to capture data in a grid layout on a catalog item?
Options
- ACascade variable
- BMulti-row variable set
- CGrid variable
- DEnable set
How the community answered
(24 responses)- B92% (22)
- C4% (1)
- D4% (1)
Why each option
A multi-row variable set is the ServiceNow catalog feature designed to capture repeating, tabular data in a grid layout on a catalog item.
Cascade variable is not a standard ServiceNow catalog variable type; there is no native catalog variable with this name.
A multi-row variable set allows users to add multiple rows of related variable data in a structured grid format within a catalog item request. It is specifically designed for scenarios where a requester needs to input a variable number of records - such as ordering multiple software licenses with different user assignments - in a tabular layout.
Grid variable is not a recognized ServiceNow catalog variable type; the correct term for grid-layout data capture is multi-row variable set.
Enable set is not a valid ServiceNow catalog variable type; it does not exist as a native catalog configuration option.
Concept tested: Multi-row variable set for tabular catalog data capture
Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/concept/c_MultiRowVariableSet.html
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