CIS-ITSM · Question #20
Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?
The correct answer is D. Record Producer Form Designer E. Default Variables Editor. Adding fields to a Record Producer form is done through the Record Producer Form Designer or the Default Variables Editor, both of which manage the variable-based fields specific to record producers.
Question
Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?
Options
- AForm Designer
- BVEditor
- CVariable Designer
- DRecord Producer Form Designer
- EDefault Variables Editor
How the community answered
(45 responses)- B4% (2)
- C2% (1)
- D93% (42)
Why each option
Adding fields to a Record Producer form is done through the Record Producer Form Designer or the Default Variables Editor, both of which manage the variable-based fields specific to record producers.
Form Designer is used to modify layouts of standard table-based record forms, not the variable-based layout of a Record Producer.
VEditor is a generic variable editing interface but is not the designated primary tool for managing field additions on a Record Producer form.
Variable Designer is associated with catalog item variable configuration and is not the specific tool used for modifying the Record Producer form.
The Record Producer Form Designer provides a drag-and-drop interface specifically for adding, arranging, and configuring variables as form fields on a Record Producer, separate from the standard table form layout.
The Default Variables Editor is the embedded editor within the Record Producer record that allows administrators to directly create and configure variable fields that appear on the producer form.
Concept tested: Record Producer form variable configuration using Form Designer and Variables Editor
Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/concept/c_RecordProducers.html
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