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CIS-ITSM · Question #21
CIS-ITSM Question #21: Real Exam Question with Answer & Explanation
The correct answer is A: Content Item. See the full explanation below for the reasoning.
Service Catalog and Request Management
Question
Which record type would you use for a View Company Policies link that would redirect to a Knowledge Article?
Options
- AContent Item
- BRecord Producer
- CKnowledge Item
- DOrder Guide
- ECatalog Item
Topics
#Service Catalog#Content Item#Knowledge Integration#Catalog Item types
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