CIS-ITSM · Question #76
How is the Resource Management application activated?
The correct answer is A. Installed with PPM Standard plugin. The Resource Management application in ServiceNow is activated by installing the PPM Standard plugin.
Question
How is the Resource Management application activated?
Options
- AInstalled with PPM Standard plugin
- BInstalled as part of Release Management plugin
- CInstalled as part of adding users
- DInstalled automatically as part of new system
How the community answered
(24 responses)- A92% (22)
- C4% (1)
- D4% (1)
Why each option
The Resource Management application in ServiceNow is activated by installing the PPM Standard plugin.
Resource Management is bundled within the Project Portfolio Management (PPM) Standard plugin (com.snc.work_management). Activating this plugin enables resource planning, allocation, and capacity management features that are not available in the base platform.
Release Management is a separate plugin focused on software release coordination and does not include or activate the Resource Management application.
Adding users to a ServiceNow instance is a user administration action and has no effect on plugin activation or application availability.
Resource Management is not installed automatically with a new ServiceNow instance; it requires explicit plugin activation by an administrator.
Concept tested: ServiceNow Resource Management plugin activation via PPM
Source: https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/resource-management/concept/resource-management-overview.html
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