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CIS-ITSM · Question #59
CIS-ITSM Question #59: Real Exam Question with Answer & Explanation
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Service Catalog and Request Management
Question
ServiceNow contains a resource with information about all services. It is used to support the sale and delivery of services to employees and customers. It includes information about deliverables, options, prices, delivery and performance targets. What is this resource called?
Options
- AService Portal
- BService Dashboard
- CService Map
- DService One Stop Shop
- EService Catalog
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Topics
#Service Catalog#Service offerings#Service delivery#Customer services