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CIS-ITSM · Question #31
CIS-ITSM Question #31: Real Exam Question with Answer & Explanation
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Incident Management
Question
The Major Incident Management (MIM) application is linked to the Incident management process, but the records have an additional set of States. What are these MI States?
Options
- AProposed, Accepted, Rejected, Cancelled
- BProposed, Accepted, Rejected, Reopened
- CProposed, Received, eCAB Convened, Closed
- DNew, Work in progress, Escalated, Communicated
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Topics
#Major Incident Management#MI States#Incident Management Process