What optional Incident table is extended from the Task table?

The correct answer is A. Incident Task [Incident_ask]. In ServiceNow, the core Incident table [incident] extends the Task table [task], giving it all base task fields. Beyond that, the Incident Task table [incident_task] is an additional, optional table that also extends Task and is used to create sub-tasks associated with an…

Incident Management

Question

Options

AIncident Task [Incident_ask]
BChild Incident [incident_child]
CMajor Incident [major_incident]
DParent Incident [incident_parent]

How the community answered

(60 responses)

A
90% (54)
B
5% (3)
C
3% (2)
D
2% (1)

Explanation

In ServiceNow, the core Incident table [incident] extends the Task table [task], giving it all base task fields. Beyond that, the Incident Task table [incident_task] is an additional, optional table that also extends Task and is used to create sub-tasks associated with an incident - for example, to delegate specific investigation or resolution steps to different teams. It is considered 'optional' because not all organizations use incident tasks in their process. The other options - Child Incident, Major Incident, and Parent Incident - are not standard out-of-the-box table names that extend Task in this context.

Topics

#Incident Task#Table Extension#ServiceNow Data Model#Incident Management Process

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