ServiceNowServiceNow
CIS-ITSM · Question #26
CIS-ITSM Question #26: Real Exam Question with Answer & Explanation
The correct answer is B: Requested Item. See the full explanation below for the reasoning.
Service Catalog and Request Management
Question
When defining SLAs for the service catalog at what level is the SLA typically defined?
Options
- ACatalog Task
- BRequested Item
- CRequest
- DService Catalog
Topics
#SLA Definition#Service Catalog#Requested Item
Community Discussion
No community discussion yet for this question.