CIS-ITSM · Question #154
When you activate the ITSM Roles plugin what additional granular roles are created for the Incident application? Choose 2 answers
The correct answer is B. sn_incident_insert C. sn_incident_update. Activating the ITSM Roles plugin introduces granular, application-specific roles that provide finer-grained access control beyond the broad 'itil' role. For the Incident application specifically, the plugin adds sn_incident_insert (grants the ability to create new Incident…
Question
When you activate the ITSM Roles plugin what additional granular roles are created for the Incident application? Choose 2 answers
Options
- Asn_incident_write
- Bsn_incident_insert
- Csn_incident_update
- Dsn_incident_read
How the community answered
(25 responses)- A4% (1)
- B88% (22)
- D8% (2)
Explanation
Activating the ITSM Roles plugin introduces granular, application-specific roles that provide finer-grained access control beyond the broad 'itil' role. For the Incident application specifically, the plugin adds sn_incident_insert (grants the ability to create new Incident records) and sn_incident_update (grants the ability to modify existing Incident records). These can be assigned independently, allowing scenarios such as a user who can update incidents but not create them. The roles sn_incident_write and sn_incident_read (Options A and D) are not the specific roles created by this plugin for the Incident table.
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