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CIS-ITSM · Question #154

When you activate the ITSM Roles plugin what additional granular roles are created for the Incident application? Choose 2 answers

The correct answer is B. sn_incident_insert C. sn_incident_update. Activating the ITSM Roles plugin introduces granular, application-specific roles that provide finer-grained access control beyond the broad 'itil' role. For the Incident application specifically, the plugin adds sn_incident_insert (grants the ability to create new Incident…

Incident Management

Question

When you activate the ITSM Roles plugin what additional granular roles are created for the Incident application? Choose 2 answers

Options

  • Asn_incident_write
  • Bsn_incident_insert
  • Csn_incident_update
  • Dsn_incident_read

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    88% (22)
  • D
    8% (2)

Explanation

Activating the ITSM Roles plugin introduces granular, application-specific roles that provide finer-grained access control beyond the broad 'itil' role. For the Incident application specifically, the plugin adds sn_incident_insert (grants the ability to create new Incident records) and sn_incident_update (grants the ability to modify existing Incident records). These can be assigned independently, allowing scenarios such as a user who can update incidents but not create them. The roles sn_incident_write and sn_incident_read (Options A and D) are not the specific roles created by this plugin for the Incident table.

Topics

#ITSM Roles#Incident Management#Access Control#Granular Roles

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