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CIS-ITSM · Question #149
CIS-ITSM Question #149: Real Exam Question with Answer & Explanation
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Incident Management
Question
The Major Incident Management (MIM) application is linked at the Incident management process but the records have in additional set of States. What are these Ml States?
Options
- ANew. Work: m progress Escalated Communicated
- BProposed. Accepted Rejected Cancelled
- CProposed Received eCAB Convened Closed
- DProposed Accepted Reacted Reopened
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Topics
#Major Incident Management#Incident States#ServiceNow Workflow