Which ServiceNow user role provides read-only access to service and service offering records?

Question

Options

• Aservice_viewer
• Bservice_editor
• Cportfolio_viewer
• Dportfolio_editor

• A
  92% (54)
• B
  2% (1)
• C
  5% (3)
• D
  2% (1)

Explanation

In ServiceNow's Service Portfolio Management, the 'service_viewer' role grants read-only access to service and service offering records. Users with this role can view but not modify service data. The 'service_editor' role would allow editing those records. The 'portfolio_viewer' and 'portfolio_editor' options are distractors - they are not standard ServiceNow roles used for this purpose.

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