CIS-ITSM · Question #135
From which table, is the Incident table extended?
The correct answer is D. Task [task]. In ServiceNow, the Incident table [incident] directly extends the Task table [task]. The Task table is the foundational parent table for most work-item records in ServiceNow (Incidents, Problems, Changes, etc.), providing common fields like number, assignment group, state, and…
Question
From which table, is the Incident table extended?
Options
- AWork [sn_work]
- BTicket [ticket]
- CTask [sn_task]
- DTask [task]
How the community answered
(33 responses)- A3% (1)
- B9% (3)
- C3% (1)
- D85% (28)
Explanation
In ServiceNow, the Incident table [incident] directly extends the Task table [task]. The Task table is the foundational parent table for most work-item records in ServiceNow (Incidents, Problems, Changes, etc.), providing common fields like number, assignment group, state, and priority. The table name 'sn_task' (option C) is not the correct technical name for the Task table - the correct name is simply 'task'. There is no standard 'Work [sn_work]' or 'Ticket [ticket]' table in ServiceNow's core hierarchy.
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