nerdexam
ServiceNow

CIS-ITSM · Question #135

From which table, is the Incident table extended?

The correct answer is D. Task [task]. In ServiceNow, the Incident table [incident] directly extends the Task table [task]. The Task table is the foundational parent table for most work-item records in ServiceNow (Incidents, Problems, Changes, etc.), providing common fields like number, assignment group, state, and…

Incident Management

Question

From which table, is the Incident table extended?

Options

  • AWork [sn_work]
  • BTicket [ticket]
  • CTask [sn_task]
  • DTask [task]

How the community answered

(33 responses)
  • A
    3% (1)
  • B
    9% (3)
  • C
    3% (1)
  • D
    85% (28)

Explanation

In ServiceNow, the Incident table [incident] directly extends the Task table [task]. The Task table is the foundational parent table for most work-item records in ServiceNow (Incidents, Problems, Changes, etc.), providing common fields like number, assignment group, state, and priority. The table name 'sn_task' (option C) is not the correct technical name for the Task table - the correct name is simply 'task'. There is no standard 'Work [sn_work]' or 'Ticket [ticket]' table in ServiceNow's core hierarchy.

Topics

#ServiceNow Data Model#Table Extension#Incident Table#Task Table

Community Discussion

No community discussion yet for this question.

Full CIS-ITSM Practice