After publishing an item via Catalog Builder, the associated update set is set to which state?

The correct answer is B. Complete. In ServiceNow, when you publish a catalog item using Catalog Builder, the platform automatically captures the changes in an update set and marks that update set as 'Complete'. A 'Complete' state indicates the update set is finalized and ready to be exported or moved to another en

Service Catalog and Request Management

Question

Options

ANew
BComplete
CIn progress
DPublished

How the community answered

(52 responses)

A
2% (1)
B
88% (46)
C
2% (1)
D
8% (4)

Explanation

In ServiceNow, when you publish a catalog item using Catalog Builder, the platform automatically captures the changes in an update set and marks that update set as 'Complete'. A 'Complete' state indicates the update set is finalized and ready to be exported or moved to another environment. 'In progress' is the state while changes are actively being recorded, 'New' is the initial state before any changes are captured, and 'Published' is not a valid update set state in ServiceNow.

Topics

#Catalog Builder#Update Sets#Service Catalog#Update Set States

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