Which of the following are defined for a given change model? Choose 3 answers

The correct answer is B. State model C. State transitions D. Phase model. In ServiceNow, a change model defines how a change progresses through its lifecycle. The state model refers to the predefined states (e.g., New, Assess, Authorize) a change can transition through. State transitions are the movement between these states. Similarly, a phase model…

Change Management

Question

Options

AState transition conditions
BState model
CState transitions
DPhase model
EPhase transitions

How the community answered

(39 responses)

A
3% (1)
B
90% (35)
E
8% (3)

Explanation

In ServiceNow, a change model defines how a change progresses through its lifecycle. The state model refers to the predefined states (e.g., New, Assess, Authorize) a change can transition through. State transitions are the movement between these states. Similarly, a phase model represents the different phases of the change process (such as Request, Authorization, Implementation), which can have distinct requirements and actions. Each of these components defines a clear structure and sequence of events for managing changes effectively.

Topics

#Change models#State management#Phase management#Process definition

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