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CIS-ITSM · Question #105
CIS-ITSM Question #105: Real Exam Question with Answer & Explanation
The correct answer is C: Configure the incident lifecycle timeline property. See the full explanation below for the reasoning.
Incident Management
Question
A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers
Options
- AConfigure the incident Lifecycle flow script action
- BConfigure the number of days Resolved incidents automatically close property
- CConfigure the incident lifecycle timeline property
- DEnable the auto closure of Incidents based on Resolution date property
Topics
#Incident Auto-Closure#System Properties#Incident Lifecycle#Platform Configuration
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