A conflict has occurred resulting from what the customer sees as missed requirements. Which of the following should be referred to address the problem?

The correct answer is B. Traceability matrix. A requirements traceability matrix (RTM) links each requirement back to its origin (business need, stakeholder request) and forward through design, development, and testing. When a customer claims requirements were missed, the RTM provides a clear, auditable record of every…

Predictive, Plan-Based Methodologies

Question

A conflict has occurred resulting from what the customer sees as missed requirements. Which of the following should be referred to address the problem?

Options

AStructured walkthrough
BTraceability matrix
CWork breakdown structure (WBS)
DFunctional testing results

How the community answered

(44 responses)

A
14% (6)
B
77% (34)
C
7% (3)
D
2% (1)

Explanation

A requirements traceability matrix (RTM) links each requirement back to its origin (business need, stakeholder request) and forward through design, development, and testing. When a customer claims requirements were missed, the RTM provides a clear, auditable record of every agreed-upon requirement, its current status, and whether it was addressed in the project deliverables. This resolves disputes objectively by showing what was captured, accepted, and tracked. A structured walkthrough (A) is a peer review technique. The WBS (C) shows scope decomposition, not requirement agreements. Functional testing results (D) show test outcomes but not whether the requirement was ever formally agreed upon.

Topics

#Requirements management#Traceability matrix#Scope management#Project documentation

Community Discussion

No community discussion yet for this question.

Full CAPM Practice